Related Articles
Order has been received but did not register to customer's account
Context: When a customer placed an order and paid online but the order didn't reflect to their account. 1. Collect the Order # and Customer's Information 2. Go to Administration Index > Orders > Listings 3. Enter the order number in the Num Field and ...
Customer Custom Fields
The methods for using Customer Custom Fields are listed below. Exporting Customer Custom Fields 1. From the Administration Index, select Customers > Custom Fields 2. Click the Export button on the bottom of the page 3. Click the Run Export button on ...
User and customer management
Users are the accounts on your website that allow people to login and use the site. Users are also used for sales people, and administrators. Customers are the synced customer records from your ERP. User management We recommend having your customers ...
Pricing - Show Customer Price Matrix as List Price
Overview: You can configure zeckoShop to show the customer's price matrix as the price instead of the default price level. For example, your zeckoShop is configured to show Price Level 1 pricing by default, but you would like customer's with Price ...
Themes - Change default Placeholder image
To change the default placeholder image (i.e. when no image is assigned), here are the steps: From zeckoShop administration, go to Contents > Themes Find the theme for which you'd like to change the default placeholder image, and click the Edit ...