Syncs Installation Prerequisites

Syncs Installation Prerequisites

This page outlines the requirements for a Syncs installation. We ask that you review these details and have things in place prior to your scheduled installation.  Terracor can provide best effort assistance installing software prerequisites like .NET. We are unable to provide assistance with network configuration or make changes to Windows permissions.

Remote Access

An administrative account will be required during the installation. We will provide a Zoho Assist link during the installation for remote access. If we are developing a custom integration or sync configuration we recommend unattended remote access during the initial deployment project. We can provide this via Zoho Assist or discuss other options.

System Requirements

  • Windows Server 2012 or newer
  • .NET 4.8+
  • 8GB RAM
  • 2GB Disk Storage
  • Multi-core processor

Network Requirements

Syncs does not require opening inbound ports.

TCP Outbound Ports

  1. 443
  2. 8340

ERP Connectivity

Syncs will need connectivity to the ERP database or API. If Syncs is installed local to your ERP database or API this shouldn't require additional setup. If Syncs is installed on a separate server firewall rules may be needed to allow access from the Syncs server to your ERP server.

Image and File Syncs

If you'll be syncing images or related files from your ERP Syncs will need read access to the files. If the files are stored on the same computer that will be running Syncs this should not require additional setup.
If the files are accessible through a network share they will need a network account to use which has access to the file share, and can start/stop/restart services on the computer running Syncs. 

Service Account

By default the zeckoSyncs service will run using Local System. If you'll be creating a specific account to run the Syncs service it will need the following permissions:
  1. Start/Stop/Restart services
  2. Full control over the Syncs install folder, default:  C:\Program Files (x86)\Terracor Business Solutions\zeckoSyncs7\
  3. Full control over C:\ProgramData\Terracor\zeckoSyncs
  4. Read access  to network share containing images (if applicable)

Third Party Tools

We may install the following third party tools along with Syncs. If you require change management before the installation of tools please let us know prior to our scheduled installation time.
Putty
MIT license
For: Connectivity testing in the event that Syncs can't reach our servers

SQLite DB Browser 
GPL license
For: Troubleshooting cache issues




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